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Privacy policy

 

This privacy policy ("Policy") outlines how SSK Holidays ("we", "us", "our") collects, protects, and uses personally identifiable information ("Personal Information") provided by users ("User", "you", "your") on our website, mobile application, and related services (collectively, "Services"). This Policy also explains your choices regarding your Personal Information and how you can access and update it. By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

Automatic Information Collection:

When you access our website or use our Services, certain information is automatically collected by our servers. This may include your device's IP address, browser type, operating system, language preferences, referring website, pages visited, time spent on pages, search queries, access times, and other statistics. This data is used to identify potential abuse cases, gather statistical information about website usage, and improve our Services.

Collection of Personal Information

While you can browse our website without providing Personal Information, certain features may require you to provide specific details. This may include your name, contact information (email address, phone number, address), payment details, and preferences related to your bookings. We may also collect information about other individuals if you provide details about family members or travel companions.

We collect Personal Information directly from you when you register an account, make a booking, complete forms, or interact with our Services. Additionally, we may obtain information from third-party sources such as public databases and marketing partners.

Use of Collected Information

We use the collected information for various purposes, including:

Managing user accounts and bookings

Sending important notifications and updates

Gathering feedback to improve our services

Personalizing user experience

Enforcing terms and policies

Performing necessary business operations

Complying with legal obligations

The processing of Personal Information depends on your interactions with our Services, your location, and applicable laws. We may process information based on your consent, contractual obligations, legal requirements, or legitimate interests.

Managing Your Information:

You can review, update, or delete certain Personal Information by accessing your account settings or contacting us directly. However, some information may be retained for legal compliance, dispute resolution, or business purposes.

Disclosure of Information

We may share your Personal Information with trusted third parties to fulfill bookings, process payments, provide customer support, or for marketing purposes with your consent. These parties are obligated to protect your information and only use it for specified purposes.

We may also disclose Personal Information if required by law, legal proceedings, or to protect our rights and safety.

Data Security:

We implement industry-standard security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not directed at children under 18, and we do not knowingly collect Personal Information from minors. Parents or guardians should supervise children's online activities and contact us if they believe a child has provided Personal Information without parental consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and track user activities. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Do Not Track signals are not currently supported by our Services, but we limit data collection as described in this Policy.

Marketing Communications

You may subscribe to our newsletters or marketing communications, and you can opt out at any time by following the instructions in the emails or contacting us directly. However, transactional communications related to bookings and services will continue.

Third-Party Links

Our Services may contain links to third-party websites or services not controlled by us. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any Personal Information.

Changes to This Policy

We reserve the right to update this Policy periodically, and we will notify you of significant changes. Your continued use of our Services after such updates constitutes acceptance of the revised Policy.

Acceptance of Policy

By using our Services, you agree to this Privacy Policy and its terms. If you do not agree, please refrain from using our Services.

Contact Us

If you have questions about this Policy or your Personal Information, please contact us through the provided channels.